- What information do we collect?
- Using your personal information
- International data transfers
- Security of your personal information
- Policy amendments
- Your rights
- Third party platforms
- Third party website content
- Updating information
- Data controller
This document was created using SEQ Legal.
2. What information do we collect?
We may collect, store and use the following kinds of personal information:
a) information about your computer and about your visits to and use of this website (including your geographical location, browser type and version, operating system, referral source, length of visit, page views, website navigation and other details relating to your visit). These data are anonymized and collected through Google Analytics
b) information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services such as membership. We do not store any sensitive financial data, such as credit card details.
c) information that you provide to us for the purpose of registering with us. This includes all your personal information, which can be changed at any time by you from the User Settings page
d) information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters and educational offerings. All our email newsletters contain an unsubscribe-button which can be used to opt out from future newsletters. Important information (such as information regarding your membership status, important changes to privacy terms etc are not affected by this).
e) any other information that you choose to send to us, unless it is specified that it is not permitted to be saved.
f) content that you publish, send or post. We do not store any credit card details on our pages. All sensitive transaction details are strictly between you and the 3rd party payment provider.
- keep track of you whilst you navigate the website
- keep track of items in your shopping basket
- prevent fraud and increase website security
We will use the persistent cookies to:
- enable our website to recognise you when you visit
- keep track of your preferences in relation to the use of our website
4. Using your personal information
a) administer the website.
b) improve your browsing experience by personalising the website.
c) enable your use of the services available on the website.
d) send to you goods purchased via the website, and supply to you services purchased via the website.
e) send statements and invoices to you, and collect payments from you.
f) send you general (non-marketing) commercial communications.
g) send you email notifications which you have specifically requested.
h) send to you our newsletter and other marketing communications relating to our business (or the businesses of carefully-selected third parties) which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications).
i) provide third parties with statistical information about our users – but this information will not be used to identify any individual user.
j) deal with enquiries and complaints made by or about you relating to the website.
a) to the extent that we are required to do so by law.
b) in connection with any legal proceedings or prospective legal proceedings.
c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).
d) to the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling.
6. International data transfers
7. Security of your personal information
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. We will store all the personal information you provide on our secure (password- and firewall- protected) servers. All electronic transactions you make to or receive from us will be handled by PayPal. This website is secured by SSL technology, in order to keep all your data safe. You are responsible for keeping your password and user details confidential. We will not ask you for your password (except when you log in to the website).
8. Policy amendments
9. Your rights
You may instruct us to provide you with any personal information we hold about you. Provision of such information will be subject to the supply of appropriate evidence of your identity (in accordance with the Data Protection Act). For this purpose, we will usually accept a copy of a photo ID, such as passport or driving license, and a copy of a recent utility bill (maximum 3 months old). We may withhold such personal information to the extent permitted by law. You may instruct us not to process your personal information for marketing purposes, by sending an email to us. In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal information for marketing purposes.
10. Third party platforms
Your information may be used in our communication with third-party platforms and services we use to enhance the experience for our members. These platforms and their purposes are listed below:
a) Google Analytics, for monitoring and improving our platform's performance and the experience of our visitors. The data we share with Google Analytics is anonymized, and includes page visits and duration, geo-location and technical data about the visitor (screen size, browser type etc).
b) Campaign Monitor, for sending out emails to our registered members, such as newsletters and important updates for us. The information we share with Campain Monitor is limited to email addresses and names (the latter only for email content personalization).
c) Disqus, for allowing commenting on blog posts. If a visitor chooses to comment on one of our blog posts, this is done through the Disqus-platform. We do not directly exchange any user information with Disqus. However, the information that is submitted to Disqus when posting comments is collected through our pages.
d) Accredible, for issuing digital credentials and certificates for our members and students. This information is limited to name, email, and information about membership and/or education level.
11. Third party websites
The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.
12. Updating information
Please let us know if the personal information which we hold about you needs to be corrected or updated.
14. Data controller
The data controller responsible in respect of the information collected on this website is Web Department Director on firstname.lastname@example.org.